The role and definition of leadership within enterprises has undergone several transformations over the years. In Six Sigma methodology, the role of leadership is to solve problems that impede processes and make them ineffective. Solving problems entails their proper identification within a team setting and using appropriate tools and techniques to reach a resolution.
Roles And Responsibilities
Organizations that have implemented Six Sigma programs successfully have made certain that roles and responsibilities were clearly identified and communicated to employees. Although some titles may vary, the following are identified roles within an organization:
Within the Six Sigma professional class, Black Belts work full-time on Six Sigma projects. These professionals are tasked with prioritizing the projects according to their financial and operational impacts on the enterprise. Among the important qualities of Black Belts is the use of statistical analysis tools as well as the ability to lead multidisciplinary teams. Some business executives believe that Black Belts should constitute 1% of an organization’s employees.
Master Black Belts
Master Black Belts possess advanced knowledge and skills in statistical analysis and provide technical support to Black Belts. Master black belts are tasked with enforcing strategic implementation within the enterprise. Master Black Belts are responsible for teaching other Six Sigma professionals the methodologies, tools, and applications necessary in process improvement.
Black Belts and Master Black Belts conduct closed-loop assessments of Six Sigma methodologies to make sure that all aspects have been implemented. These assessments are also used to assess whether the methodologies had led to the desired outcomes. For example, an assessment would explore whether Strengths, Weaknesses, Opportunities, and Threats (SWOT) projections were accurate and what they may have missed in the risk analysis portion of a project.
Within the Six Sigma professional class, Green Belts work under the direction of Black Belts or as part of a Master Black Belt’s team. Green Belts receive some training in statistical analysis and problem-solving methodology. Typically, a Green Belt is project or program manager who spends only a portion of their full-time work implementing Six Sigma methodology.
Champions within an enterprise are individuals who are business leaders or senior managers and who are well versed in Six Sigma methodologies. Champions understand that Six Sigma requires sufficient financial, human, and operational resources to bring about successful outcomes. While they are typically involved in senior management, champions make sure that professionals such as Black Belts have these resources.