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Six Sigma Data Types

Six Sigma practitioners are careful to insert data collection and analysis into a given process itself. This ensures that employees collect data such as the number of defects per production cycle so that that managers can assess process efficiency and devise improvement methods. Once the importance of collecting data as part of the process itself …

Six Sigma Roles

The role and definition of leadership within enterprises has undergone several transformations over the years. In Six Sigma methodology, the role of leadership is to solve problems that impede processes and make them ineffective. Solving problems entails their proper identification within a team setting and using appropriate tools and techniques to reach a resolution. Roles …

Six Sigma Methodology

Since its inception nearly 30 years ago, Six Sigma philosophy and practice, when fully applied in an enterprise, have led to thriving business. Among its impacts have been lower costs for the enterprise, revenue growth, increased customer satisfaction, increased capacity and capability, and reduction in complexity and production errors. While each organization applies Six Sigma …

Six Sigma Improves Employee Morale

It has long been known that  Six Sigma provides benefits for shareholders and customers, but a recent study by the Agency for Healthcare Research and Quality (AHRQ) show that healthcare organizations that use Lean Six Sigma report higher employee satisfaction. In fact, an independent comparative study of 13 Lean projects, staff at all levels reported higher employee …

SMART Problem and Goal Statements

SMART Problem and Goal Statements for a Project Charter What Question(s) Does the Tool or Technique Answer? What is the most succinct description of the project’s goal and problem statements? SMART helps you to Communicate a clear, concise, complete description of a project’s goal Identify the problem it addresses When Best to Use the Tool …

The five steps of the DMAIC cycle

The DMAIC methodology uses a process-step structure. Steps generally are sequential; however, some activities from various steps may occur concurrently or may be iterative. Deliverables for a given step must be completed prior to formal gate review approval. Step Reviews do occur sequentially. The DMAIC five steps are Step DEFINE the problem and scope the …

Calculating Sigma Level

Organizations and teams can calculate the sigma level of a product or process using the equation below: Consider a process in a marketing department that distributes letters to customers or prospects. For the purposes of the example, imagine that the process inserts 30,000 letters in preaddressed envelopes each day. In a given business week, the …

What is Six Sigma

Six Sigma, or 6σ, is both a methodology for process improvement and a statistical concept that seeks to define the variation inherent in any process. The overarching premise of Six Sigma is that variation in a process leads to opportunities for error; opportunities for error then lead to risks for product defects. Product defects—whether in …